Make an
appointment

Do you require specific assistance with your appointment?

Our team is here to support your individual needs and ensure your visit is as smooth and comfortable as possible.
Accessibility assistance is available at several of our clinics, including the use of a hoist.
Please call 1300 567 046, and our Patient Support Team will be happy to assist with your individual requirements

Book online with us, it’s easy!

What you should know

Multiple procedures or appointments
If your doctor says your appointment is clinically urgent
Workers compensation and insurance services
Appointments more than 35 calendar days from today’s date
Bone density
CT coronary angiogram (CTCA) and CT calcium score scan
CT lung screening (NLCSP)
PET
Nuclear medicine services
Breast imaging
Injections
If the patient is under the age of 16 years

If you are unsure if your procedure fits into the above categories, you may attempt to book online and you will be prompted to call if unable to proceed.

On arrival, our reception team will welcome you and confirm your personal details
You may be required to complete some paperwork
A technician or assistant will collect you from the waiting room
In some instances, you will be required to change into a gown
The technician or assistant will discuss the procedure with you and what to expect
If you have any questions, please discuss them with our team at any time
Following your procedure, you will be asked to return to reception and pay your bill if required
Please notify the reception team if you have a follow up appointment date with your referring doctor
Your images will be reviewed and reported by one of our specialist radiologists and sent electronically to your referring doctor
In most instances, the results will be available for the referring doctor within 3 business days, however some reports may take longer
For more detail about your particular service and what to expect, see our services page.

Many services that are booked online are bulk billed
If you do not see a time or day available that suits you, please contact our customer support team. We hold some early access appointments which cannot be booked online. These appointments require an out-of-pocket gap fee. These gap fees will be communicated at the time of booking
Please refer to the Billing section of our website for more information about prices. If you have any questions about your appointment or fees, please call our customer support team prior to the procedure.

If your doctor has advised you that the referral is urgent
If you are unable to locate the correct procedure via our online booking system
If you have an enquiry about an appointment scheduled within the next 48 hours
If you are unsure what procedure you require
If you need assistance locating the clinic for your appointment
You require multiple procedures
If the patient is under 16 years of age
Workers compensation and insurance claims

Our customer support team can be contacted on 1300 567 046.

Please contact (08) 9599 3929 to book an appointment on behalf of your patient or to request urgent results
For additional referrer support click here
If you require the assistance of one of our dedicated customer relations managers click here. Our team of customer relations managers provide individual support to referrers and create a seamless referrer experience.