Installing PRC Direct Launcher for Windows

Requirements

The PRC Direct Launcher does not install InteleViewer. Therefore InteleViewer needs to be pre-installed to work in conjunction with the PRC Direct launcher. If not installed please click here to download and install.

Installation Steps

  1. Download the Windows launcher executable from the [Edit Profile] page in PRC Direct.
    The [Edit Profile] page is found by clicking on your name in the top right hand side of PRC Direct once you are logged in.
    PRCD 1
  2. Once downloaded, run the launcher. * Please note – this installation requires administrator access on the PC.
    PRCD 3
    PRCD 4
    PRCD 5
  3. When the launcher has completed installation you will see a ‘Setup Successful’ message.
    Once the launcher is installed on your PC, go back to PRC Direct and return to the [Edit Profile] page.
    Tick the check box to enable the option ‘Use InteleViewer launcher (non-Java)’.
    Capture2
    Enter your current password and then click [Update] to save your settings.

Installing PRC Direct Launcher for Mac OS X

Requirements

The PRC Direct Launcher does not install InteleViewer. Therefore InteleViewer needs to be pre-installed to work in conjunction with the PRC Direct launcher. If not installed please click here to download and install.

Installation Steps

  1. Download the OSX launcher from the [Edit Profile] page in PRC Direct.
    The [Edit Profile] page is found by clicking on your name in the top right hand side of PRC Direct once you are logged in.
    PRCD 1
  2. Once downloaded move the launcher to the Applications folder.
  3. Once the launcher is in the Applications folder, go back to PRC Direct and return to the [Edit Profile] page.
    Tick the check box to enable the option ‘Use InteleViewer launcher (non-Java)’.
    Capture2
    Enter your current password and then click [Update] to save your settings.